At Dryhill Manufacturing ("we", "our","us"), your privacy is important to us. This Privacy Policy explainshow we collect, use, disclose, and safeguard your information when you visitour website, engage with our services, or communicate with us, including viaSMS under 10DLC compliance guidelines.

1. Information We Collect

We may collect the following types of personal andnon-personal information:

a. Personal Information

  • Name
  • Phone     number
  • Email     address
  • Mailing     address
  • Business     name and contact info (if applicable)
  • Payment     and billing information (when applicable)

b. Non-Personal Information

  • IP     address
  • Browser     type and version
  • Device     type
  • Pages     visited on our website
  • Time     and date of visits

We collect this information when you:

  • Visit     our website
  • Submit     a form (e.g. contact)
  • Sign     up for SMS or email communications
  • Purchase     services or products
  • Contact     us for support

2. How We Use Your Information

We use the information we collect to:

  • Respond     to inquiries and provide customer support
  • Schedule     and manage repairs, manufacturing, or appointments
  • Process     payments and invoices
  • Send     updates, order confirmations, and general customer service care.
  • Improve     our website, services, and user experience
  •      

3. 10DLC SMS Compliance

As part of our communication with customers, we may useSMS (text messaging) to send important updates, service notifications, or appointmentreminders.

In compliance with 10DLC (10-Digit Long Code)regulations, we follow these practices:

  • Opt-In:     We send SMS messages only to customers who have provided explicit consent     through one of the following methods: verbally during a phone call,     in-person interaction, service engagement, by initiating contact via text     message, or by replying “START” to a message we have sent.
  • Opt-Out     at Any Time: You may opt out of SMS communications by replying     "STOP" to any message we send.
  • Message     Content: Messages will relate only to services, orders, or customer care     directly associated with Dryhill Manufacturing.
  • Message     Frequency: Message frequency will vary depending on your interaction with     our shop or services.
  • Privacy     Assurance: We do not sell, share, or use your phone number for any purpose     other than direct communications related to your service or product     engagement with us.
  • Standard     Rates Apply: Standard message and data rates may apply depending on your     carrier.

4. Sharing Your Information

We do not sell or rent your personal information. We mayshare your data with:

  • Trusted     service providers (e.g. payment processors, delivery services)
  • Regulatory     or legal authorities if required by law
  • SMS     messaging platforms in compliance with 10DLC for communication purposes

All third parties are required to protect your data inaccordance with applicable laws.

6. Your Rights and Choices

You may:

  • Request     access to your personal data
  • Request     correction or deletion of your information
  • Opt-out     of SMS messages at any time

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance yourbrowsing experience. You can control the use of cookies through your browsersettings.

8. Third-Party Links

Our website may contain links to other websites. We are notresponsible for the privacy practices of such sites. We encourage you to readtheir privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changeswill be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, pleasecontact us at:
DryHill Manufacturing LLC
Email: dryhill@emypeople.net
Phone: 717-365-3109            
Address: 554 North Crossroads, Lykens, PA 17048

 

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